Privacy Policy

We collect information that helps us serve you better and fulfil your orders. This includes:

• Information you provide: name, email address, mobile number, billing and shipping address, and details shared through enquiry or appointment forms.
• Transaction details: products viewed or purchased, order history, and preferences.
• Technical information: IP address, browser type, device information, and pages visited, collected automatically when you browse our website.

We only collect information that is necessary and relevant to provide our jewellery products and services.

The information we collect is used to:

• Process and deliver your orders, appointments and enquiries.
• Communicate order updates, offers, and important service notices.
• Personalise your shopping experience and recommend relevant collections.
• Improve our website, products and customer service.
• Comply with legal, tax and regulatory obligations.

We will never sell your personal information. Promotional communications are sent only with your consent, and you may opt out at any time.

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences and items of interest.
• Understand how visitors use our site so we can improve it.
• Deliver relevant content and measure the performance of our pages.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the website.

We take the security of your personal and financial information seriously. We use industry-standard safeguards including SSL encryption, secure payment gateways, restricted internal access, and regular security reviews to protect your data against unauthorised access, alteration or disclosure.

While we strive to protect your information, no method of transmission over the internet is completely secure. We encourage you to keep your account credentials confidential and to contact us immediately if you suspect any unauthorised activity.

To operate our business, we may share limited information with trusted third parties such as:

• Payment processors and banks to securely complete transactions.
• Logistics and courier partners to deliver your orders.
• Analytics and marketing providers to understand and improve our services.

These partners are permitted to use your information only as necessary to perform their services and are bound by confidentiality obligations. We are not responsible for the privacy practices of external websites linked from our site.

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal information, subject to legal requirements.
• Withdraw consent for marketing communications at any time.
• Raise a concern about how your data is handled.

To exercise any of these rights, please contact us using the details below. We will respond to genuine requests within a reasonable timeframe.

If you have any questions about this Privacy Policy or how your information is handled, please reach out to us:

• Dipty Alankar Pvt Ltd
• Medical Square, Bangurigaon, Kakatpur, Odisha 752118, India
• +91 94384 23236
• diptyalankarpvtltd@gmail.com